Last updated: September 19, 2025

1. Information We Collect

At NovaITSKY, we collect information to provide better services to all our users. We collect information in the following ways:

Personal Information You Provide

When you register for courses, contact us, or use our services, we may collect personal information including:

• Name and contact information (email address, phone number, mailing address)
• Educational and professional background
• Payment information (processed securely through third-party payment processors)
• Course preferences and learning objectives
• Communication history with our team

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• Browser type and version
• Operating system
• IP address and general location
• Pages visited and time spent on our website
• Referring website information

2. How We Use Your Information

We use the collected information for various purposes:

• Course Administration: Processing enrollments, delivering course materials, tracking progress
• Communication: Responding to inquiries, sending course updates, providing customer support
• Payment Processing: Processing course fees and handling refunds
• Website Improvement: Analyzing usage patterns to improve our website and services
• Marketing: Sending information about new courses and services (with your consent)
• Legal Compliance: Meeting legal requirements and protecting our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and conducting business
• Legal Requirements: When required by law, court order, or to protect our rights and property
• Business Transfers: In connection with any merger, sale, or transfer of company assets
• Consent: When you have given explicit consent for sharing

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers with regular security updates
• Access controls and authentication systems
• Regular security audits and monitoring
• Employee training on data protection

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Student records: 7 years after course completion
• Payment records: 5 years for accounting purposes
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 2 years

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Azerbaijan. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us: